Terms and Conditions

Effective Date: 04/29/2024.

Welcome to Helping Diabetics USA. These terms and conditions outline the rules and regulations for the use of our website:

1. Acceptance of Terms:
By accessing this website, you accept these terms and conditions. Do not continue to use Helping Diabetics USA if you do not agree to all the terms and conditions stated on this page.

2. Use of Website:

  • Eligibility: You must be at least 18 years old to use this site.
  • Account Security: You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

3. Limitation of Liability:

  • No Warranty: The website is provided on an “as is” and “as available” basis. We do not warrant that the website will be uninterrupted or error-free.
  • Liability Limit: Helping Diabetics USA will not be liable for any damages arising from the use of the website.

4. Intellectual Property:

  • Content Ownership: All content on this website, including text, graphics, logos, images, and software, is the property of Helping Diabetics USA.
  • Restrictions: You may not reproduce, distribute, or exploit any content without our written permission.

5. User Obligations:

  • Accurate Information: You must provide accurate, complete, and updated information for all registrations.
  • Prohibited Activities: You agree not to engage in any activity that interferes with or disrupts the website.

6. Privacy:
Your use of the website is also governed by our Privacy Policy.

7. Payment Terms:

  • Methods Used: To pay you for your diabetic supplies, we use several payment options, such as bank checks and digital platforms (PayPal, Apple Pay, Venmo, Cash App and Zelle). These platforms have daily or weekly limits. For this reason, if we reach our limit, we will have to send you a check by mail.
  • Payment Information: You must provide accurate payment information and ensure it is updated as necessary.
  • Non-Responsibility for Expired/Damaged Supplies: We are not responsible for payments for expired diabetic supplies or damaged packages that do not comply with our Classification System Based on Condition and Expiration.
  • Returns Policy: According to our returns policy, the respective return of expired supplies or unacceptable packages will be made.

8. Shipment of Diabetic Supplies:

  • Shipping Options: For sales equal to or greater than $75, you may choose any of the following options for shipping your diabetic supplies (kit and label by mail, label by email or label by mail), Helping Diabetics USA agrees to send you the necessary materials.
  • Updated Information: You must keep your personal information updated to ensure successful delivery of shipping materials.
  • Responsibility: You are responsible for sending the supplies. Once received and verified, payment will be processed.

9. Changes to Terms:
We reserve the right to amend these terms at any time. Changes will be posted on this page and will take effect immediately.

10. Governing Law:
These terms and conditions are governed by the laws of the United States.

11. Contact Information:
For any questions about these Terms, please contact us at:

Helping Diabetics USA
3105 N Main St
Jacksonville, FL 32206
Phone: 904-776-0302
Email: [email protected]

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